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Art of Confrontation
Information
When we have a difficult message to convey to someone, how do we get them to listen non-defensively? This group explores ways of delivering so-called "bad news" with maximum effectiveness and minimum offensiveness.
Members: 4
Latest Activity: Dec. 10, 2008
You can hope and wish the other person to notice you are bothered by their behavior, but you can not expect them to. If you tend to avoid confrontations, an important question to ask yourself is "Will the situation change if I do nothing?"
If you confront, you might arrive at a win-win (negotiated) solution, a compromise, or no deal. In this group we can explore, cross train and gain from those situations that puzzle us.
Given a typical situation in your work or everyday life, what would you normally do?
What is your ultimate goal or agenda with this person or system?
What is their natural communication style?
What is your own style?
Post a situation below (use alias names for characters in your story), and be prepared to be surprised with what is possible!
Discussion Forum
Active listening skills 2 Replies
In my role as active listener, I tend to tune out when I see or hear something I don't like. It can be an intonation, what people wear, a by me perceived incongruent stance. And when I tune out, it...
Tagged: response, reaction, active listening
Started by Nynke Etk Fokma. Last reply by Anjez Winkler Dec. 10, 2008.
Five Freedoms
The freedom to see and hear what is here, instead of what should be, was, or will be. The freedom to say what you feel and think, instead of what you should. The freedom to feel what you feel, ins...
Tagged: Five freedoms, Satir
Started by Nynke Etk Fokma Sep. 18, 2008.
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